Hi,
When forwarding a message the message is not displayed in the main view, but in the thread-view.
The answer of the thread is however displayed in the main view, what is quite confusing.
Is there a way that, the conversation stays in the thread?
Answers to threads in ticket view
+2
+2
Seems like it has been fixed 👍
We noticed this testing in our Sandbox. They told us it was fixed, but we have not enabled Thread on production yet. Can anyone confirm if it was fixed?
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