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can contacts login to mobile app?

  • Mar 13, 2023 6:34 AM UTC
  • 1 reply
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I would like to ask if the contacts can login to mobile app? or only the Agent?

Best answer by Arumai Seelan

Hi, 

Welcome to Freshworks Community!

 

Freshdesk Mobile App is exclusive for Freshdesk Agents. End Users (Customer’s) will not be able to access it. 

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  • Mar 13, 2023 6:45 AM UTC

Hi, 

Welcome to Freshworks Community!

 

Freshdesk Mobile App is exclusive for Freshdesk Agents. End Users (Customer’s) will not be able to access it.