For some reason an old name is appearing on our support emails. How do we update this to the correct one?
Best answer by Sona_Senthil
View originalHow to Change From Name for Tickets
Hi
If you are referring to changing the name of your support email “Immerse Marketing”, you can click on the “Edit” icon next to the email address under Admin->Email and then change and save the new name.
Regards,
Sona
Freshdesk, Freshchat, Freshcaller product expert
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