Hello Our FD has gotten an update so now that View List stays open and more importantly when going back to the list focus starts in the Search for views.
Meaning you have to clikc away in order to use Arrow keys etc.
Very annoying.
Is there a way to switch back to the old one that showed itself like a hamburger menu and then went away after you clicked the list you wanted?
Hi
Greetings from Freshworks Community!
I understand that your concern here. Unfortunately, it is not possible to switch back to the previous version of the ticket list view. Please provide your feedback so that it can be passed on to the product team for consideration as an enhancement.
You can also voice out this in - https://community.freshworks.com/ideas.
Cheers,
Sneha.
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