Skip to main content
Answer

Need Help: Email Notification Issue

  • November 6, 2024
  • 1 reply
  • 52 views

wendelmoreira
Apprentice

Hello everyone,

I recently edited an email notification, but now it's showing up as a blank page and the email sent is also blank. Has anyone encountered this issue before and can help me out?

Thanks in advance!

 

 

Best answer by madhusingh0906

Hi @wendelmoreira 

Greetings From Freshworks Community 

Looks like the email notification screen is blank this generally happens due to html breakage, I would request you to please help me with the account details in DM or drop an email to support@freshdesk.com and we would be happy to check this for you.

 

Thanks 

1 reply

madhusingh0906
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • Answer
  • November 7, 2024

Hi @wendelmoreira 

Greetings From Freshworks Community 

Looks like the email notification screen is blank this generally happens due to html breakage, I would request you to please help me with the account details in DM or drop an email to support@freshdesk.com and we would be happy to check this for you.

 

Thanks