When we view any ticket page the number of entries it shows per page is 30 if the total number of entries are more than 30.
Is there any option in the settings where we could default the page view to 100.
Please let us know if you need any more information.
Hi
Greetings from Freshworks community.
To minimize the load on the system in the page display, by default 30/page is the limit.
Defaulting the page to 100 is not feasible. Alternatively, you can try the Marketplace app - https://www.freshworks.com/apps/freshdesk/kanban_board/ which will give you more flexibility on arranging the view of the tickets. Request to have a view of this app and it is free to install.
Cheers
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