[Register NOW] Agent Roundtable: October 27 | 30 Seats Available

  • 14 October 2022
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[Register NOW] Agent Roundtable: October 27 | 30 Seats Available
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It’s our very first Customer Experience and Super-Agent led Roundtable, where we celebrate agents who excel in CSAT and QA. Hear from them as they share best practices on how to deliver high-quality service across various channels at scale.


📢Your Speaker Line-Up:


Colin Crowley,                            Emily Flanagan,                      Micah Harris,

Freshworks - Moderator               Riverside Insights                     Riverside Insights

Dean Allison,                              Aaron Turnbull,                       Harley Kayani,

The NBS                                      The NBS                                   Ingram Micro

Alexandra Fahey,



Join us to learn actionable insights on

  • Delivering high-quality service across channels

  • Maintaining an empathetic attitude in difficult situations

  • Tips to gauge non-verbal cues

  • Freshdesk and Freshchat features that help you do so

  • Advice for those new to a customer support team

Date: October 27, 2022

Time: 11 AM ET | 4 PM GMT | 8:30 PM IST

If you have any questions for our panelists, please drop them below.


RSVP NOW to get your exclusive invite link!

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