I have replied to a customer on a ticket and the comment no longer shows on the ticket.
Best answer by Juliana Rozario
View originalI have replied to a customer on a ticket and the comment no longer shows on the ticket.
Best answer by Juliana Rozario
View originalHi
I understand that a few of your replies don't seem to appear on the Ticket. If you are still facing this issue, please feel free to DM your Account URL in the format of (yourcompany.freshdesk.com) and a full-page screenshot of the Ticket to have this further checked. I would be happy to help:)
Thank you
Hi
I understand that a few of your replies don't seem to appear on the Ticket. If you are still facing this issue, please feel free to DM your Account URL in the format of (yourcompany.freshdesk.com) and a full-page screenshot of the Ticket to have this further checked. I would be happy to help:)
Hey there,
Good Question, I was about to say the same, Some of post replies ticket disappear I want to give feedback about this community Services, I have been facing issue when I buy some Services for my site Personal Injury Lawyer. Need help regarding this how can I give feedback?
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.