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Question

Number Of Unresolved Tickets By Hour Of The Day

  • 14 July 2024
  • 2 replies
  • 31 views

Hey Community,

I am try to use analytics in order to build a dashboard that would show me the number of unresolved tickets by the hour of the day (as it would help me to track the workload during the day).

Also, I wish to be able to see this dashboard for each date that I would like to put as a filter on my dashboard (today, yesterday, 2 days ago etc.)

Does anyone has an idea how to make such kind of dashboard?
Thanks!

2 replies

Amrit Mishra
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Userlevel 2
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@amit.e please see if your requirement is similar to the one posted here.

A
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@amit.e please see if your requirement is similar to the one posted here.

@Amrit Mishra Thanks but that one is not suitable.
I wish to see the amount of unresolved tickets on each hour of day in order to have a bit more knowledge on what is the current workload at every point of time during each day

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