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Have you scrolled past the IT Operations Management section on the Freshservice Admin page without ever clicking through? Or did you explore Alert Management and couldn’t find what you needed? Or perhaps tried to set up an on-call schedule and got stuck? Let’s get together and fix this! 

Announcing ITOM Unlocked – a multi format campaign right here in the Freshworks Community – designed to help you start using Freshservice IT Operations Management via direct engagement with our product experts. 

Look forward to:

  • A live meet-up every month where we take up use cases shared by our customers
  • An on-demand-how-to video addressing a customer query posted every week
  • AMAs, Polls, & more!

Can you tell us what’s the first live event under ITOM Unlocked in the Community? Comment below to kickstart a conversation with our Product Experts!

Hi Anusha,

Exciting news about ITOM Unlocked! It's great to see a focus on engaging with product experts to maximize Freshservice's IT Operations Management capabilities. Looking forward to the upcoming live meet-up and other interactive sessions. Can't wait to dive in and learn more!

Best regards,
 

 

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