If CX is on your mind, conversations here are going to be brain fodder
Join us for the launch of THE LATE LUNCH
A new CX-focused LinkedIn Live series where we sit down with a CX expert and chat away for 30 minutes about the latest in the world of CX over lunch.
Kick-off: Mon, May 24, 1 pm BST
In the pilot episode, Simon Johnson (GM, Freshworks UK & I) talks to Martin Hill-Wilson (CEO, Brainfood Consulting) about how customer service teams can bring down customer anxieties related to automated systems.
Who should attend: Anyone who’s knee-deep in automation (read: chatbot and automated self-service users) or looking to get started with it soon.
Save your spot here.
To know more, view trailer here
