Webinar
Mon, 24 May, 12:00 - 12:30
The Late Lunch with Simon : Episode 1 - Of Automation and Customer Anxiety
About this event
With an explosion of interest in service automation, how can customer service and experience teams instill trust in automated systems and bring down customer anxieties?
Hear Simon Johnson (GM, Freshworks) and Martin Hill-Wilson (CEO, Brainfood Consulting) tackle this on Episode One of The Late Lunch.
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