Widget not displaying properly.

The widget is not showing the attachment box and the Captcha section. Also the button text isn’t saying the correct text.

This is the Not OK version:

This is how the widged should look according to the sample.

This is the embeded code for it:
<script>
    window.fwSettings={
    'widget_id':201000001499
    };
    !function(){if("function"!=typeof window.FreshworksWidget){var n=function(){n.q.push(arguments)};n.q=[],window.FreshworksWidget=n}}()
</script>
<script type='text/javascript' src='https://euc-widget.freshworks.com/widgets/201000001499.js' async defer></script>