Can anyone provide me code PHP code to create ticket with attachment and custom fields please.
create ticket with attachments amd custom fields from ajax with php
Hello Ricardo,
Did you get a chance to brows through our PHP code samples listed in Github here?
Cheers!
Hello Aravind
That's right, but I get an error with the code they have for example on github
That's right, but I get an error with the code that has an example in github, this is the error:
{"description":"Validation failed","errors":[{"field":"attachments[]","message":"Unexpected/invalid field in request","code":"invalid_field"}]}
and in my code i have this
$filename = $_FILES['file']['name'];
$filedata = $_FILES['file']['tmp_name'];
$filesize = $_FILES['file']['size'];
$custom_fields = array(
"cf_clasificacin" => $clasificacion,
);
$ticket_payload = json_encode(array(
"description" => $descripcion,
"subject" => $asunto,
"email" => $correo,
"priority" => intval($prioridad),
"status" => intval($estado),
"cc_emails" => array("ram@freshdesk.com", "diana@freshdesk.com"),
"custom_fields" => $custom_fields,
"attachments[]" => curl_file_create($filename, $mimetype, $filedata),
));
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