Error Message on creating a new trello card from Freshdesk

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Error Message on creating a new trello card from Freshdesk

Why do I always encounter this error message everytime I tried creating a new trello card or link a trello card from the ticket received on Freshdesk? Is there a way to resolve this problem?

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Hello!

Apologies for not having been active on this thread.

I see that your issue has been addressed by our support team. Please reach out to support@freshdesk.com if you face any issues again.

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