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Email marked in cc Undelivered.

  • January 4, 2024
  • 1 reply
  • 152 views
haaarshgada
Community Debut

Whatever mails I reply from freshdesk, all of the replied to cc show undelivered.

This has started happening 4th Jan 2024 onwards.

Refer image below: ( everything marked in cc is always undelivered, even though the email are operational. )

 

Best answer by hemanth.ramya

Hi Harsh,

 

Apologies for the delay in getting back here. 

We see that you have already raised a ticket with us and your issue has been addressed by our support team. Feel free to reach back to us if you have any further questions in the future. 

 

Cheers,

    Croy

    1 reply

    hemanth.ramya
    Community Manager
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    • hemanth.ramyaCommunity Manager
    • Community Manager
    • Answer
    • January 25, 2024

    Hi Harsh,

     

    Apologies for the delay in getting back here. 

    We see that you have already raised a ticket with us and your issue has been addressed by our support team. Feel free to reach back to us if you have any further questions in the future. 

     

    Cheers,

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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