Hello! I’m struggling to create an automation for setting the due date of an onboarding request to two days before the “Start date” determined inside of the onboarding ticket. This is my current workflow:
the date being passed is through the onboarding form date field.
Any help would be greatly appreciated. (Note: The correct response is shown when using the test box in the expression builder, but the tickets are using our default 2 week due date)
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Hello! I’m struggling to create an automation for setting the due date of an onboarding request to two days before the “Start date” determined inside of the onboarding ticket. This is my current workflow:
the date being passed is through the onboarding form date field.
Any help would be greatly appreciated. (Note: The correct response is shown when using the test box in the expression builder, but the tickets are using our default 2 week due date)
Can you check the activity of the ticket, if the WFA changed but it’s changed back for some reason.
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