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Question

Question repeating itself

  • November 20, 2023
  • 2 replies
  • 50 views
Adewas
Apprentice

Hello, please help me. I set up a flow with text as respond so that whenever a user ask a question, the bot will answer but the bot keep repeating the question after providing an answer, how can I stop this?

alyssia.correa

2 replies

alyssia.correa
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Hello @Adewas - thank you for your query. @Surya_narayanan please can you help out here?

Ally, Freshworks Community Manager
Surya_narayanan
Community Debut
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Hi @Adewas , we would have to analyse the flow you have setup, hence we have created a ticket for the same, Please follow up using the below link 

https://support.freshdesk.com/a/tickets/15034455

alyssia.correa
Kamakshi V
Adewas
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