Tue, Jun 25, 4:00 PM - 5:00 PM (UTC)

Redefine customer service with AI and omnichannel experiences - SLOT 2

About this event

Hello Freshworks Community!

Learn how to level up your Freshdesk experience with omnichannel customer service, gen AI-powered agent assist tools, and self-service bots.  As customers' expectations evolve, CX leaders are progressively transforming to AI-powered, omnichannel customer service. 

Join this webinar to learn how you can elevate customer service with Freshworks’ suite of products.

Learn how to:

  • Delight customers by engaging them on the channels of their choice
  • Supercharge productivity and elevate response quality with Gen AI
  • Automate support with AI-powered chatbots that learn from your knowledge base
  • Leverage Freshworks’ customer service products for transforming CX

What is covered:

  • Omnichannel customer service: Why it matters
  • Role of AI in boosting productivity and enhancing self-service experiences
  • Freshworks customer service products’ demo
  • Customer success stories 
  • Q&A

Don't miss this opportunity to learn how you can unleash the power of Freshworks CS products to elevate customer service  - Register now!

Event details
Online event
Tue, Jun 25, 4:00 PM - 5:00 PM (UTC)