Can't reply to ticket

  • 25 March 2019
  • 1 reply
  • 42 views

I have been encountering this issue frequently lately where I can't reply on a ticket. I keep getting the "Oops! Something went wrong and the message was not sent. Please try again." notification over and over again. When I checked in Google Chrome Dev tools, I see a 'Invalid attachment Id: ..."

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1 reply

Try posting a private note then reply to the ticket.