how can I copy data from all my tickets that is stored in the default field Type to a my new field keeping the same information?
The reason for the copy is that we stared a few years ago using this default field but now realize that it was a mistake. We want to start using rule based sections to show fields depending on type of question and default fields cannot be moved to sections. So basically we want to take our hundreds of tickets an copy the data as is between to identical fields.
Best answer by KeerView original