Question

Font size in articles

  • 27 October 2022
  • 3 replies
  • 48 views

Badge

Since the default font size of articles is ridiculously small, I'm trying to apply a larger font size.

There seem to be an issue with the unconfigurable line-height parameter.

 

How do I fix this.

Thank you!


3 replies

Userlevel 4
Badge +8

Hello, did you try clicking the remove formatting option? 

 

 

Badge

Hello, did you try clicking the remove formatting option? 

 

 

Yes, it reverts back to the tiny font size but the issue persists if I increase font size again

Userlevel 5
Badge +5

Hi @runshotgun 

 

Greetings from Freshworks Community! 

 

With respect to your query, I understand you are facing issues with formatting in the Article editor, Can you please try typing the content in any online text editors such as Google Doc or Microsoft word in the required font style and size and then try pasting the same in the Freshdesk Editor. That might do the trick, please refer to this video grab as well: https://share.vidyard.com/watch/qtCoPbRkaVby5xc5fNFhRJ?  

 

Happy Freshdesking !!!

Reply