Question

How to merge Contacts in bulk

  • 1 August 2022
  • 1 reply
  • 32 views

How to merge contacts in bulk , Currently i need to merge contact one by one 


1 reply

Userlevel 4
Badge +3

Hi @satyam2711

 

Greetings from the Freshworks community!

 

We understand that you would like to bulk merge contacts, In Freshdesk as of now we do not support merging contacts in bulk through the UI. However, you can achieve this by making use of an API call. 

 

This API documentation of Freshdesk for merging contacts will help you on the same: https://developer.freshdesk.com/api/#merge_contact

 

I hope this helps. 

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