I need to change my freshdesk URL from https://nyari.freshdesk.com to https://stockr.freshdesk.com

  • 19 February 2019
  • 2 replies
  • 19 views

 I need help to change the support URL on this account, please help, thank you.


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2 replies

Userlevel 3
Badge +10

Hello,


We can change the URL for the account but here are few things that you need to be aware of, 

  • The old URL would not be accessible once the change is made at our end - so you would want to inform your customers about this as well. 
  • Please make the necessary changes in the forwarded to address under Admin -> Support channels -> Email and also ensure that this reflects in the forwarding set up in your mailbox. 


Please let us know if we can go ahead and change the URL.


Cheers!

Thank you the URL has changed.