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Why outgoing emails are blocked for my account ?

  • 16 February 2022
  • 2 replies
  • 338 views

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Hello ! I need some help :) 

I recently created an account to use the Freshdesk Support Desk. And I have this weird message:

“Outgoing emails are blocked for your account. Please contact our support team at support@freshdesk.com” 

Do you have a solution ? 

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Best answer by hemanth.ramya 16 February 2022, 12:52

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Userlevel 5
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Hello Evan,

 

We understand outgoing emails are blocked for your Freshdesk Support Desk account. Can you please share your Freshdesk account URL either here or via DM to unblock the outgoing emails? Looking forward to hearing from you. 

 

Cheers!

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I have already contacted the support and everything is ok. 

Thanks for your reply, 

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