We integrated fresh desk into our iOS app, however, there seems to be no way of changing the chat screen (conversations screen) title from inbox to something else, I used this code:
let options = ConversationOptions.init()
let tags: [String] = ["all","paidUser"] //Your filter tags
options.filter(byTags: tags, withTitle: "Filter_View_Title")
Freshchat.sharedInstance().showConversations(self, with: options)
But it doesn’t work, how can I change the title of the conversations screen ?
Best answer by Keer
You can also elaborate on your requirement and post them here. We’d be glad to create a ticket on your behalf and loop in our Freshchat support team to assist you further. Thanks!