Problem: We need to send a copy of the onboarding request to the supervisor, payroll, inventory management and other departments.
I’m trying to figure out a way to get the application to send a automatic email to the people Cc’d in the onboarding request when ‘add people’ is pressed.
My understanding is that you need to press ‘add people’ to add the CC receipt and then comment on the ticket for the new comment email to be sent to them - this is annoying because its a extra step, when you add someone they should receive a email automatically.
Is there anyway to send emails to people when they are added as CCs using the ‘add people’ button.
How do you all solve this problem, I am sure someone has run into this problem where they need to send the onboarding request to a lot of recipients.