Question

Issue with OAuth redirect URL

  • 15 February 2023
  • 1 reply
  • 51 views

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Hi all! I’m trying to integrate with ServiceNow using an OAuth 2 credential.  After I get the consent screen from ServiceNow, I get this error on the redirect URL page.

{"code":"access_denied","message":"You are not authorized to perform this action."}

I’m doing this as the org admin.  Any ideas what it could be?

I’m using this as my redirect URL:

https://<yourdomain.freshservice.com>/api/_/credentials/oauth_callback


1 reply

Userlevel 6
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Hi @KimS - I’m sorry to hear about the error. We’ve passed on the request to our team and we should have a response soon. Please let me know if there are any other issues that we can address.

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