remove options from portal screen

  • 16 September 2020
  • 1 reply

As a K8 school district we don't need or want some of the options that are on the portal screen. How do Iremove them.

1 reply

Userlevel 4
Badge +6

Hi Mike,

With the Portal Customization feature we would be able to remove/hide icons and options from the customer portal. The feature is available in plans Estate and Forest.

Please send us an email to with the list of customization that need to be done along with your account URL and we’ll be happy to assist you.



Team Freshservice