Hey guys,
I’m trying to build out a power app that will grab any new messages in a teams channel and create a ticket with it. I’m using the Freshservice connector and I’m getting up to the point where it’s asking for the requester id.
When I click on the field nothing populates. Am I missing a step in this flow for this field to populate?
+16
Hello
Hope that helps!
Hello
Hope that helps!
How would I go about doing that? I’m fairly new to Automate so my knowledge is limited.
+16
Hello
I tried using Dynamic content but there was no data available to the connector. Which tells me that there is not a direct way to dynamically set the requester of the ticket. Very limited in my opinion.
Have you looked at using ServiceBot for MS Teams?
Yes it asked me to create a connection which did succeed. I tried inputting a custom requester id which was the id of one of our requester and while the flow works in testing a new ticket isn’t posted. When looking at the output though, I’m seeing an access_denied: true in the json. I don’t know if that’s causing issues
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