Otay Freshdesk theme

  • 13 July 2018
  • 3 replies

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Otay Freshdesk theme is perfect for support portals that have a large knowledge base. It features intuitive design that makes your support portal easy to read and navigate. This Freshdesk theme has categories boldly displayed above the fold and looks great on all devices from mobile phone to desktop.

Otay theme supports all Freshdesk and Freshservice features and includes options not offered in the default template.  This means you don’t have to install multiple plugins and overload your website because Freshservice and Freshdesk templates from Breezy Themes include such additional options as formatting components.

Check out Breezy Themes’ support portal to find out how you can make information in your articles stand out without overwhelming your users.

Templates and customization services from Breezy Themes are recommended by Freshworks for Freshdesk and Freshservice support portals.


Otay Freshdesk theme features the following:


  • Available in 3 colors by default: dark blue, green, red
  • Freshdesk branding service allows you to use any colors
  • 3 layout options for your support portal’s homepage
  • Live demo to test the theme before making a purchase
  • Clean code that is easy to modify & maintain for other developers
  • 100% compatible with Freshdesk and Freshservice features
  • Formatting components included
  • Retina-ready and responsive
  • Font Awesome icons
  • Instant access after the payment
  • Bespoke look of the theme with Freshdesk customization service


“Our partnership with Breezy Themes ensures businesses using Freshdesk can create highly personalized customer experiences. Breezy Themes are specialists with experience in building and implementing custom themes and templates based on customer requirements.”

Rajiv Ramanan, Head of Freshworks Marketplace


Breezy Themes is an authorized Freshworks solution partner. So you can trust us with your support portal without having to worry about our knowledge, qualification and expertise. View some of our projects in Case Studies


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Freshdesk custom theme for Oceanbrigde is based on the Otay template


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The Freshdesk customer portal for DigiCampus is based on the Otay theme


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Freshdesk help center theme Otay offers various homepage layouts. Choose the one that fits your needs best! No coding is required for this change because this functionality is provided by default. 


Category List + Category Tree


Custom Blocks + Category List


Custom Blocks + Category Tree