Hello everyone.
I am getting an error when I try to create a new agent. “The agent could not be saved. Please try again." There are 2 agents in the system together with the administrator. Why is that?
Solved
Error while creating a new agent
Best answer by hemanth.ramya
Hello
Glad to know that the issue with adding new agents in your helpdesk is sorted. For any further assistance, feel free to drop a note here and we would be happy to help. :)
Cheers!
Hello to all. Thanks to the support team, it turned out that the problem was with the email address.
+9- Community Manager
- 626 replies
- Answer
Hello
Glad to know that the issue with adding new agents in your helpdesk is sorted. For any further assistance, feel free to drop a note here and we would be happy to help. :)
Cheers!
Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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