Freshservice Ticket's Numbering

  • 8 June 2023
  • 1 reply
  • 268 views

Badge +1

Hi, I have a query about ticketing in Freshservice.
Can anyone please tell me, is there possible to use a custom prefix number on ticketing around Incident / Problem / Change / Release?

Thank you. 🙂


1 reply

Userlevel 6
Badge +11

Hi,

Currently, it is not possible to use a custom prefix number.

I’d particularly love this too.

If you submit or have already submitted this as a Feature Request, please share the link in order we could vote.

 

Regards.

 

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