I recently explored Wetherspoons' food and Wetherspoons drinks menu and was surprised by how smooth the ordering experience felt – from browsing their app to navigating pricing and food choices. It made me wonder:
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How does Wetherspoons streamline its menu updates and offers across locations?
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Are they using specific CRM, customer feedback, or digital menu tools that enhance customer interaction?
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Any insights on how they balance affordability with service delivery at scale?
Would love to hear your thoughts, especially from those working with restaurant or hospitality tech platforms!