Hey everyone! 👋With the launch of Community 2.0, the layout, navigation and support model have all changed (more targeted product areas, new events calendar, deeper SME engagement). community.freshworks.com+1I’m curious: What one change in the new structure has helped you the most in discovering answers or engaging with peers? What’s one frustration or barrier you’ve hit because of the redesign? How do you think the community could evolve further to support your learning, networking or product-use cases? Would love to hear real experiences—both wins and “still needs work” moments. Let’s compare notes and help each other navigate the new setup!

How have you adapted your workflows after the Freshworks Community 2.0 redesign?

Hey everyone! 👋
With the launch of Community 2.0, the layout, navigation and support model have all changed (more targeted product areas, new events calendar, deeper SME engagement). community.freshworks.com+1

I’m curious:

What one change in the new structure has helped you the most in discovering answers or engaging with peers?
What’s one frustration or barrier you’ve hit because of the redesign?
How do you think the community could evolve further to support your learning, networking or product-use cases?

Would love to hear real experiences—both wins and “still needs work” moments. Let’s compare notes and help each other navigate the new setup!

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