Hey everyone! 👋
With the launch of Community 2.0, the layout, navigation and support model have all changed (more targeted product areas, new events calendar, deeper SME engagement). community.freshworks.com+1
I’m curious:
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What one change in the new structure has helped you the most in discovering answers or engaging with peers?
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What’s one frustration or barrier you’ve hit because of the redesign?
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How do you think the community could evolve further to support your learning, networking or product-use cases?
Would love to hear real experiences—both wins and “still needs work” moments. Let’s compare notes and help each other navigate the new setup!