Solved

Products | Price change | Unable to edit Pricing type, Subscrtiption Cycle and No. of billing cycles

  • 9 April 2024
  • 1 reply
  • 8 views

Why are the follow items greyed out and how do I edit them.
 

 

icon

Best answer by Dhanashekar.tr 10 April 2024, 14:27

View original

1 reply

Hi Team,

 

Thanks for reaching out, I tried replicating the ask. I can able to edit all the fields except “Pricing type”.
Kindly go to Products module → Select the product → Click on Add or edit prices → Update the price and cycles. 

I’m attaching the screenshot for your reference. If you’re still facing the same please reach out to crm-suppport@freshworks.com

 

Cheers,

Dhanashekar T R.

Reply