Products | Price change | Unable to edit Pricing type, Subscrtiption Cycle and No. of billing cycles

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Products | Price change | Unable to edit Pricing type, Subscrtiption Cycle and No. of billing cycles

Why are the follow items greyed out and how do I edit them.

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Hi Team,

Thanks for reaching out, I tried replicating the ask. I can able to edit all the fields except “Pricing type”.
Kindly go to Products module → Select the product → Click on Add or edit prices → Update the price and cycles.

I’m attaching the screenshot for your reference. If you’re still facing the same please reach out to crm-suppport@freshworks.com

Cheers,

Dhanashekar T R.

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