How can I delete my account? I have to change my email which I cannot so I’m thinking of deleting the current account and making a new one with another company support email. Please help.
Question
Account Deletion
+9- Top Contributor ⭐
Hi
You need to change it in the NeoCentre rather than within Freshservice.
https://[Yourinstance].myfreshworks.com/users-groups/users/
I didn’t get you, sorry!
+9- Top Contributor ⭐
On the bottom left, click the rainbow square “Freshworks Switcher”, and then users and edit your email there.
You can navigate to your neo platform page which has the URL: yourcompanyname.myfreshworks.com and then navigate to your profile. Now you should be able to edit your profile from here.
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