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Agents Nods

  • April 20, 2025
  • 2 replies
  • 16 views

abdelahmanelshafey
Apprentice
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 need your support with the issue below, Is there any workaround for this? The nodes of an agent or requester should be automatically deleted when they are deactivated from the system. This is because, even after the agent or requester is removed from the system, they still exist in the approval cycle. Additionally, an alert should notify the admin users that the approver has been deactivated, so we need to remove them from the node and approval cycle

2 replies

Roxwell
Top Contributor ⭐
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  • Top Contributor ⭐
  • April 22, 2025

Do you store the approver in the workflow or in a custom object? 


abdelahmanelshafey
Apprentice
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in the workflow