Hi, I’m trying to figure out what the best way is to deal with a user reporting multiple issues in one ticket, and specifically including issues that are already being tracked with a tracker.
E.g. my customer reports there’s issue A, B and C in one ticket. For issue B and C there’s already multiple reporters and a tracker has been made. If I create child tickets for the multi-issue ticket, they create a child-parent relationship and I can’t link any of those with the existing trackers.
Instead of using child tickets, should I copy the relevant info from the main ticket into new non-child tickets, and associate those with the tracker?
