Hi Jeroen,
I’ve just been hitting the same issue myself - did you manage to find a solution?
For anyone else coming across this, I resolved the issue by expanding the “Post card in a chat or channel” section in the Teams workflows editor and editing the Adaptive card field. Remove the “content” dynamic object that is there by default and add this code instead:
{
"type": "AdaptiveCard",
"body":
{
"type": "TextBlock",
"text": "@{triggerOutputs()?'body/attachments']O0]p'content']d'body']h0]n'text']}",
"wrap": true,
"maxLines": 0
}
],
"version": "1.2"
}
This will give a simple card containing the output from FreshService and wrap the text correctly in the box.
Hello @jeroen.heijboer - I see you’ve marked this under the Freshdesk forum. I’m moving it to the Freshservice forum so you can get the right help. Thanks for your insights @philip.gardham! Has this been resolved @jeroen.heijboer ? I am also tagging @Daniel Söderlund if he has any further inputs to share!