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Question

Configuring SSO in FS

  • January 21, 2026
  • 4 replies
  • 46 views

hey all, I know I can configure multiple SSOs in Freshservice, however I need to know is it possible to use two separate Microsoft Entra tenants for SSO within a single Freshservice instance?

All ideas welcome!

Regards

Steve

4 replies

Kamakshi V
Community Manager
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  • Community Manager
  • January 27, 2026

@Daniel Söderlund ​@zachary.king ​@kenneth.anderson 

Any insights you might have?

 


Daniel Söderlund
Top Contributor ⭐
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Wouldn't that just be 2 SSO setups? 

They need to select the tenant they like to login too. 

There are no option to "force" SSO with 2 different. 

What I know off. 


DanielRuff
Top Contributor ⭐
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  • Top Contributor ⭐
  • January 27, 2026

We used two different SSOs for one Freshservice Instance. I don’t see any issue with that.


Zohameran
Community Debut
  • Community Debut
  • January 27, 2026

!--startfragment>

Configuring SSO in FS is a lot like sending a Morse code message — both rely on clean, accurate signals moving between two systems. If even one “dot or dash” (a setting, certificate, or redirect URL) is off, the whole authentication flow breaks and the message never reaches its destination.

!--endfragment>