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Dear Forum users,

 

We have a requirement where we need to use a ticket to handle each Application access with multiple Modules and each Module will have multiple roles. We tried to create the same using Service Request module, however three level multiple selection is not possible using FS.

Application => Modules => Roles

Do let me know if anyone got solution for this scenarion.

 

Thanks JS

Hello @JStanley, not ideal but you could create service items for each application and then use the “Dependent Fields” for Module and then Role. Hope that helps

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