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We have a scenario where our users need to select the exact time on a custom Date Time picker when submitting a Service Item. By default it is set to only allow every 15mins (shown below). We are on Portal v2. Has anyone else out there got any custom code we could use to make this possible on a specific item or several items? 

 

Not something I’ve come across before. my best suggestion would be to have time in a text field and then handle it separately. 

 

Why do you need a SPECIFIC time?

Thanks @Roxwell. We are using it to request train tickets - so need exact times etc to add to Calendars and other Applications that are a part of that process. 

Ah, intersting. All the time selectors in Fresh are 15 min increments, other than the time entry.

Off the top of my head this is what I would do

 

 

Thanks @Roxwell - very helpful.  Freshservice do love a good workaround!

Other Freshservice modules (Problem, Change, Release) allow by minute time/date pickers so it is the inconsistency here which we are finding a little frustrating.

From the Change Module: 

 

Looks like a good Idea to raise @AndrewWildeyNess.  We’d certainly upvote it.

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