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Hi All,

Is there any way to add column/field on the ticket list from the self service portal?

Thanks

Hello @Issam.ben.khelifa are you references the “New Ticket” form found in the support portal? If so, then you can customize the incident form from within Admin > Field Manager > Ticket Fields. When you add the type of field you want, make sure that field is displayed to Requesters by checking the appropriate box.

Hope that helps!

Hello @zachary.king

I’d like to change this view by adding custom fields for example :

 

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