Deactivating Workspace in Freshservice

​@itti there is no way to delete a workspace, however, you change all service requests to draft so no new tickets can be entered as well as creating a requester group adding everyone into that group and then hide everything from that requester group via business rules.

Thanks ​@ITMike.

If you are just reporting on it and agents no longer need access to it, just remove the agents rights to the workspace. You could also convert it to “Restricted” as well. Then only people that you explicitly add to the workspace will have access to it. But no need to delete it.

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