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Question

Freshservice Approval/Rejection export

  • May 26, 2025
  • 2 replies
  • 20 views

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Hello everyone,

 

Is there a way to extract the approval/rejection comment on a larger scale instead of just doing it one by one manually through each service request? Please see screenshot for reference

 

 

2 replies

ITMike
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  • Top Contributor ⭐
  • May 26, 2025

Not that I could find natively, however you can use postman and do it by uploading all the SR# and running it. It will make individual calls to pull the data, but you won’t have to do it yourself you can automate it to run.


Roxwell
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  • Top Contributor ⭐
  • May 27, 2025

Do you need it just as a report after the fact? In which case I would make a report for it,