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Question

​How can I integrate Freshworks products with other third-party applications to streamline our workflow?​

  • May 1, 2025
  • 1 reply
  • 12 views

Alayan
Apprentice

I'm looking to enhance our team's efficiency by integrating Freshworks with other tools we use. Could anyone share best practices or resources on setting up these integrations?​

1 reply

Roxwell
Top Contributor ⭐
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  • Top Contributor ⭐
  • May 1, 2025

#1 Get a separate Agent account set up as you r”Service Account” and use that accounts API key. Don’t use one of your users… because when they leave, it will be disabled.