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I am using freshservice version 2022 .R03L.02 When I close a ticket, where does it go? What list are the closed ticket's in. When I close a ticket, I can’t find it.

Thank you.

Hello @acenyc, make sure that you are looking at “All Tickets” and then select the “status” filter. Select Resolved and/or Closed. Apply the filter and it will filter the list of all tickets to those that are closed.

Hope this helps!

I got it. Thank you.

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