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Hi there. I am currently re-branding our requester portal in FreshService and I noticed that the formatting of the banner changes on different screens. Is there a way to keep the positioning/scale the same across different devices / screens? TIA!

Hi.

Are you using the No-Code designer?

You might also consider submitting a case to support, either as reporting the issue as a bug, or either requesting check and assistance on this.

Please consider UX backend team takes their time, so, be patient.

 

Regards,

Hi Elvis. Thanks for your reply! Yes I am using the no-code way design. I will raise this request with Fresh Support as you’ve suggested. Thanks again. 

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