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Question

Select dates in the past

  • June 10, 2025
  • 1 reply
  • 20 views

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Is Freshservice setup so that we can not allow a user to select a date in the past on a ticket?

1 reply

Roxwell
Top Contributor ⭐
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  • Top Contributor ⭐
  • June 11, 2025

Morning ​@Brian R 

 

Freshservice doesn’t do computations in the UX, so you cant’ tell it to disallow a relative date to the current date within the UX. 

The only way around it, without a custom app, would be to check it on submission, and then revert the change to the ticket and email//notify someone it’s wrong.